Are you thinking of buying or renovating a property?
If so, you'll definitely find this useful.

Several tips for buying a house to renovate

Before you start
Regardless of your chosen property, the most important thing you need to take stock of is your finances. These will completely dictate what you do and will guide all of your planning. Working out how much you have to spend will dictate how large the project will be, and how long it will take.
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Finding a house
The best way to find a suitable house is to look through different estate agents. As renovation has become much more popular in recent years, the competition for finding suitable properties has risen considerably. Therefore, you may be on an estate agent’s books for many months before they offer you anything.
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Before you buy
Before you buy a house, there are a number of things which you should check so you do not get any nasty surprises when it's too late. Make a plan of what changes you would like to make to the house, so you know exactly how the finished product would look. This will help you decide which rooms you want where and will give you an indication of exactly how much work will be necessary.
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We will give the absolute best electrical service.
We undertake all electrical work for residential purposes such as fuse board upgrades and home rewiring.

Service Titan: The Future of Customer Service

A Smarter and More Efficient Way to Manage As manager of the call center, there is never a dull day for Chrissy Kelly. Her job involves overseeing all of the operations in the department, meaning she must keep track of a lot of information. The call center team works together to handle all follow-up coordination, service agreements, booking calls, dispatching, and much more. “Our highest priority is to take care of the customer, and we always aim to do that with empathy and understanding,” Chrissy revealed. To optimize the amount of time spent with each customer, it is essential that their operating system runs efficiently and reliably. Luckily, the new software has gone above and beyond their needs. Chrissy explained, “before, I would have to do things manually, which was really time-consuming. Our new software takes most of the repetitive daily tasks off of our plate. Now, we can focus on more important things like helping the customers over the phone.” So, What does this Mean for Customers? “The biggest changes are the different ways we will be able to communicate with customers. Now, customers can choose to receive reminders about appointments through email or text. The new...


A Smarter and More Efficient Way to Manage As manager of the call center, there is never a dull day for Chrissy Kelly. Her job involves overseeing all of the operations in the department, meaning she must keep track of a lot of information. The call center team works together to handle all follow-up coordination, service agreements, booking calls, dispatching, and much more. “Our highest priority is to take care of the customer, and we always aim to do that with empathy and understanding,” Chrissy revealed. To optimize the amount of time spent with each customer, it is essential that their operating system runs efficiently and reliably. Luckily, the new software has gone above and beyond their needs. Chrissy explained, “before, I would have to do things manually, which was really time-consuming. Our new software takes most of the repetitive daily tasks off of our plate. Now, we can focus on more important things like helping the customers over the phone.” So, What does this Mean for Customers? “The biggest changes are the different ways we will be able to communicate with customers. Now, customers can choose to receive reminders about appointments through email or text. The new dispatching notification system also allows them to pull up a map and see the tech move along their route,” Chrissy explained. The new system has the ability to evolve with time, providing different updates and potential add-on services for the future. In many ways, it is a reflection of the W.E. Brown family itself. As time passes, we consistently strive to raise the bar on customer service in innovative ways. The W.E. Brown family embraces change, but the reason behind it stands the test of time. For us, the customer always has and always will come first. “Now, we can send notifications and invoices to the customer in the blink of an eye, and take method of payment over the phone. Our customers have responded to this change in the system very well.” -Tana Coleman, Call Center

The post Service Titan: The Future of Customer Service appeared first on W.E. Brown.

Photo/Andrew Shurtleff Photography, LLC

A Smarter and More Efficient Way to Manage
As manager of the call center, there is never a dull day for Chrissy Kelly. Her job involves overseeing all of the operations in the department, meaning she must keep track of a lot of information. The call center team works together to handle all follow-up coordination, service agreements, booking calls, dispatching, and much more.

“Our highest priority is to take care of the customer, and we always aim to do that with empathy and understanding,” Chrissy revealed. To optimize the amount of time spent with each customer, it is essential that their operating system runs efficiently and reliably.

Luckily, the new software has gone above and beyond their needs. Chrissy explained, “before, I would have to do things manually, which was really time-consuming. Our new software takes most of the repetitive daily tasks off of our plate. Now, we can focus on more important things like helping the customers over the phone.”

So, What does this Mean for Customers?
“The biggest changes are the different ways we will be able to communicate with customers. Now, customers can choose to receive reminders about appointments through email or text. The new dispatching notification system also allows them to pull up a map and see the tech move along their route,” Chrissy explained.

The new system has the ability to evolve with time, providing different updates and potential add-on services for the future. In many ways, it is a reflection of the W.E. Brown family itself. As time passes, we consistently strive to raise the bar on customer service in innovative ways. The W.E. Brown family embraces change, but the reason behind it stands the test of time. For us, the customer always has and always will come first.

“Now, we can send notifications and invoices to the customer in the blink of an eye, and take method of payment over the phone. Our customers have responded to this change in the system very well.”

-Tana Coleman, Call Center

The post Service Titan: The Future of Customer Service appeared first on W.E. Brown.


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